Frances Frei and Anne Morriss are co-authors of Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You and Uncommon Service: How to Win by Putting Customers at the Core of Your Business.
In this interview with Lisa Connell, the SHRM Executive Network advisor, Frei and Morriss explain that leadership isn't about you–it's about building others up.
An organization run by AI is not a futuristic concept. Such technology is already a part of many workplaces and will continue to shape the labor market and HR. Here's how employers and employees can successfully manage generative AI and other AI-powered systems.