Emily M. Dickens, J.D.

As long as we have a heartbeat, polarizing topics will continue to exist both inside and outside of the workplace, leading to pain and division among colleagues, leadership, and even customers. The question is not if we deal with conflict, but how we as people and as organizations will handle it when we inevitably do. The problem is, no one has led the discussion about how to guide today’s workforce to remain civil when discussing polarizing topics… until now. With extensive experience in navigating organization-wide conflict, and influence over 362 million workers worldwide, SHRM’s Executive Voices are uniquely positioned to help all of us nurture civility in the workplace.

No stranger to the ups and downs of a divided workplace, through Civility Starts at Work, SHRM executives explore the impact of civility on work culture, and provide an outline for equipping employees to have candid, civil dialogue while supporting the mental health of all employees. Walk away with a strategic roadmap for facing the storm of conflict, gain insight on just how to measure and quantify people and strategy, and put your audience on a path to inspiring a more civil world.

Internal and external pressures make one thing very clear: when it comes to pursuing organizational success, you can adapt or die. With the introduction of AI, changing economies, and more sparking change across the workforce, the need to evolve rapidly grows, but who is leading the charge? While many may look to the C-suite for direction, it’s HR that is the linchpin for navigating the adoption of tech, talent change management, and productivity. With a pulse on innovation and people management, your organization has the power to harness and integrate the power of Artificial Intelligence (AI) with Human Intelligence (HI) to create meaningful change and exponential impact.

In this talk, SHRM’s Executive Voices speak to how HR is uniquely positioned to monitor and integrate innovation into an organization, all while anticipating pitfalls and advancing positive outcomes. Backed with real-world examples, this keynote will teach your audience how to train for skill gaps in a truly digital economy, and pull back the curtain to reveal how to thrive in the age of intelligence.

In an era where the digital economy has given rise to new measures of global expansion, many companies find themselves unprepared to harness the wealth of talent at their fingertips. When we open up our organizations to a world of candidates - literally - we often lack the research and training that is needed to bridge international differences and build connections across the globe. Through the message of Untapped Talent, SHRM executives provide key strategies on tapping into previously overlooked talent pools, ensuring your workforce possesses the skills needed for success.

Learn how a global workforce is defined and what steps must be taken to become one, while gaining the tools needed to juggle this unprecedented growth. SHRM’s Executive Voices take decades of combined experience in people management and global expansion to bring you best practices for talent acquisition and retention in this new era of unparalleled opportunities.