U.S. Workers Face 190M+ Acts of Incivility Every Day
Transform Workplace Culture with the SHRM Civility Starter Kit
SHRM research shows that politics is now a top driver of incivility at work with 78% of U.S. workers facing poor treatment at work because of their political views. Only 8% of companies said they have policies to handle it. Get the tools and insights to combat incivility in your workplace.
The Civility Starter Kit includes:
- Q3 Civility Index
- Political Conversations Playbook
- Cards Against Incivility
- 5 Steps to Encouraging Civil Conversations at Work
Navigate Difficult Conversations with the Political Conversations Playbook
Discover strategies to support a civil work environment with our newly released Political Conversations Playbook. This comprehensive guide is designed to help you implement practical, effective conversations that drive understanding and respect of political differences among peers.
Download the Political Conversations Playbook to:
- Maintain civility through difficult topics
- Build an open and inclusive company culture
- Plot a course for your organization in times of uncertainty
Conversations Across the Aisle
Cultivating Civility in Politics
Join Emily M. Dickens, SHRM’s Chief of Staff and Head of Government Affairs as she leads a discussion with The Honorable Richard Burr and The Honorable Heidi Heitkamp on the importance of civility in the modern workplace.
Tempers Are Hot Leading Up to Election Day. We Must Practice Civility, Especially at Work.
Commentary by Johnny C. Taylor Jr. for U.S. News
The Importance of Civility in the U.S.
Practicing civil behavior establishes a safe and empathetic environment where individuals can contribute their best ideas, knowing they will be heard and valued.
Civility is more than making others feel comfortable; it's about creating a dynamic, diverse, and productive workplace where everyone can thrive.
161M
161 million people work in the U.S. every day.
58%
Over half of U.S. workers believe our society is uncivil.
190M
U.S. workers collectively experience 190 million acts of incivility per day.
2B
U.S. organizations collectively lose about $2 billion per day in reduced productivity and absenteeism.
Every voice makes a difference. Have you been civil today?
Fostering Civil Conversations at Work
SHRM and Inclusivv have created exclusive resources to empower SHRM members to foster civil conversations at work. Watch the Video Tutorial and download the Host Guide to learn proven techniques, essential mindsets and effective frameworks to engage in open and honest conversations.
Inclusivv provides civility trainings and workshops to help organizations build cultures of trust, inclusion and respect through meaningful conversations.
Fostering Civil Conversations at Work
SHRM and Inclusivv have created exclusive resources to empower SHRM members to foster civil conversations at work. Watch the Video Tutorial and download the Host Guide to learn proven techniques, essential mindsets, and effective frameworks to engage in open and honest conversations.
Inclusivv provides civility trainings and workshops to help organizations build cultures of trust, inclusion, and respect through meaningful conversations.
These resources are only available for SHRM Members. Please sign in to your account to access.
Facilitating Open Dialogue with Your Team
Access this free, web-based tool from SHRM and Rising Team to facilitate a team activity for fostering civil and open dialogue:
- Developed from SHRM leadership research on civility
- 30 to 60 minute exercise based on team size
- Builds trust and connection
- Suitable for in-person and remote teams
- Ideal for all levels, from executives to frontline
SHRM + Civility
Civility at Work
Civility in Action
Civility Defined
Insightful Content, Expert Perspectives
Many U.S. workers are bracing for more political discussions at home and work. Half of employees believe workplace political discussions hurt the work environment, according to new data.
In the latest People + Strategy podcast, the chief people officer at Dick’s Sporting Goods explained how the company used employee feedback to completely flip the way it trained managers and staff to deal with customer conflicts.
Get the Tea on Civility
Get the latest updates on civility and other important workplace issues.