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WorkplaceTech Pulse

Introducing the SHRMLabs WorkplaceTech Pulse:

Where Experts Shape the Future of Work

Step into a world where business, people, and the future of work come together. Say hello to the WorkplaceTech Pulse – your go-to place for deep insights about workplace technology.

New editions coming to you every two weeks. Sign up below to get notified via email.

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  • Discover New Insights: Dive into ideas from HR, talent acquisition, and business transformation leaders. Detailed insights that help you drive impact in your organization.
  • Stay Informed, Stay Ahead: In a world that’s always changing, it’s important to keep up. The WorkplaceTech Pulse gives you the latest info so you can stay ahead. Get smarter about modern work strategies, trends, and what’s next.
  • Investing in Tomorrow: Discover how thought leaders are navigating workplace technology investments. Uncover strategies that can reshape your organization’s future.
  • Expertise in WorkplaceTech: Our resources are built from the best minds in HR, talent, and business transformation to help you build a more resilient organization.

Measuring the ROI of Your Training Initiatives

Delve into the critical topic of measuring the return on investment (ROI) of training initiatives. We will explore the reasons why this is more important than ever, the challenges it presents, and practical approaches to quantify the benefits of employee development in dollar terms.

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Optimizing for Employee Well-Being: A Holistic Approach for HR Leaders

Part 3 - Elevate

Welcome back for the final installment of our three-part series on enhancing wellness in the workplace. Throughout our comprehensive series, we’ve embarked on a journey through the intricate landscape of wellness initiatives, scrutinizing their profound impact on organizational culture, employee well-being and financial performance. 

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Optimizing for Employee Well-Being: A Holistic Approach for HR Leaders

Part 2 - Implement

Welcome to the second installment of our three-part series on employee well-being. This implementation segment stands as a pivotal guide for HR professionals, organizational leaders and all stakeholders committed to fostering a thriving workplace culture centered around well-being.

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Optimizing for Employee Well-Being: A Holistic Approach for HR Leaders

Part 1 - Understand

This article is the first in a series of three on employee well-being in the workplace. In this first edition, we delve into the fundamentals of employee well-being, offering HR professionals a comprehensive understanding of this critical aspect of modern organizational life.

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Generative AI for HR

Now, a little over a year after the introduction of ChatGPT, we find ourselves in a very different AI landscape. With multiple competitors all vying for market share, enterprise contracts for generative AI tools, and more legal and government scrutiny than ever, we are in for an eventful few years of AI evolution.

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From Artificial Intelligence to Human Intelligence

Generative AI emerges as a powerful tool, filling gaps across the HR team needs, from recruitment planning and candidate engagement to offboarding, and everything in between. Unlike earlier AI applications such as recommendation systems, the latest systems can handle a diverse range of inputs and outputs. Connecting HR tasks to the business's "north star" involves understanding the performance equation: Engagement and Productivity.

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The Risks and Rewards of Technological Change

How can there be anything more human than Human Resources? When it comes to HR technology transformations, the human in us seems to be downplayed when contrasted with the technology. Nothing could be further from the truth, however.

HR tech transformations are never easy. But why “transform” in the first place? 

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Implementing Generative AI Tools

More organizations are starting to adopt enterprise-scale AI tools to help push their businesses forward. HR teams are prime candidates to adopt and use many of these new tools to help with talent acquisition, operations and strategy. But with adoption of new technologies comes new challenges. Privacy, security, trustworthiness and bias, among others, are all valid concerns with new AI tools. Change management timelines, while already long, could become even more complex, considering these risks. But with these risks come opportunities for businesses to grow and achieve their goals in new ways.

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The Crucial Role of Change Management: Part 1 – Analyze

Change management is the set of actions that helps take you from point A to point B. Point B being the promised land you’re hoping to get to. It encompasses a structured set of processes, tools, and techniques aimed at minimizing resistance and maximizing the benefits of change. From a technical standpoint, this definition is true, but change management is really about winning the hearts and minds of the people experiencing the change. Of course rigor, process, and organization are critical keys to success, but really understanding how the change will impact employees, why there might be resistance in the organization, and how to not only get employees on board but to also champion the change, is truly what successful change management looks like…

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The Crucial Role of Change Management: Part 2 – Build

The Build Phase marks the second step in the change management process. This phase involves constructing the change management implementation plan that will ultimately be approved and rolled out. Some of the key tools and approaches used during this phase include…

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The Crucial Role of Change Management: Part 3 – Execute

The Execute Phase is where the rubber meets the road in your HR transformation journey. At Confirm, we’ve seen it spark the “aha!” moment when organizations realize the value of their new process.

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The Crucial Role of Change Management: Part 4 – Embed

It’s not enough to simply implement new HR practices; they must be internalized, sustained, and consistently adopted by the entire organization. Often, organizations fall into the trap of believing that once a new system is up and running, the job is done. But as we’ve previously discussed, embedding that change into the fabric of your organization is what ensures its longevity and success. 

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Prompt Engineering for HR

While generative AI (GenAI, read more about it here) has proven to be extremely powerful so far, our jobs are not in immediate danger. But the landscape is changing fast, and the models are getting more powerful every day. Understanding how to use these GenAI tools helps raise the bar in our organizations and allows us to accomplish more. With this in mind, let’s dive into ChatGPT specifically—the most prominent GenAI tool at the moment—and how we can use prompt engineering to get the most out of it. 

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Acquiring Budget for HR Solutions

How can you do more with less? That is the question that every HR person in the world feels right now. Already spread thin, but always being asked to do more. The budget for HR departments plays a huge role in this problem. With more money in the bank, HR can do incredible things, but fighting for that budget and justifying why it is necessary is no easy task. This article will teach you how to advocate for more budget specifically for HR technology. We view technology as a crucial part of a successful HR function and want to address this problem from the perspective of implementing new technology.  

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Invest In Your People to Prepare for an AI-driven Future

From the industrial to the digital revolution, the introduction of new technology has always changed the way we work and the products and services we need. Artificial intelligence, especially generative AI such as ChatGPT, is the next wave of radical transformation. While AI is certainly a buzzword, we understand that it will have a deep impact on how companies do business. 

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Movo: All-In-One Solution for the Frontline Worker Problem

In today's fast-paced business world, managing human resources for high volume frontline workforces presents unique challenges. Traditional HR solutions are often not mobile-friendly, overly complex, and fail to address the specific needs of these employees. But there's a new player in town that's changing the game: Movo, the next-generation AI platform for high volume HR.

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Beyond Skills: How Behavior-based Hiring Can Transform Your Workforce

Today, organizations are experiencing a hiring and retention problem. Over 11 million positions in the U.S. need to be filled, according to the U.S. Bureau of Labor Statistics. Though many statistics point to issues like The Great Resignation and a low supply of skilled workers causing massive job vacancies, those factors are only part of the challenge. Organizations need a sustainable and effective hiring process, and the first step to achieving it is understanding what caused the hiring problem we are experiencing today.

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Fixing Performance Reviews, for Good

We’re hearing a lot lately about the disappointment and frustration of performance reviews. At Confirm, we run performance cycles for our customers every day.

We’ve learned that:

  1. How we work isn't how we're measured
  2. Employee performance follows a power law, not a bell curve
  3. Calibrations make bad manager ratings worse
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